Articles

Modern Attachments and Cloud-Based Evidence: What Legal Teams Need to Know

By: George W. Swoyer III, Esq.

What are Modern Attachments?

Modern attachments (also known as hyperlinked files) are links embedded within documents or emails which direct a user to external digital files stored elsewhere on platforms such as Google Drive, Microsoft SharePoint, or Microsoft OneDrive. Unlike traditional attachments, modern attachments are not actually contained within the host document but rather the files are dynamic references to external files. To further complicate matters, the target files are often editable and may be altered over time by multiple parties. The dynamic characteristic of the files poses significant challenges in litigation, particularly when it comes to preservation, collection, and production of evidence in litigation. While the common nomenclature for these documents is ‘modern attachments’, other terms may be used intending to mean the same thing including hyperlinks, cloud attachments, embedded files and pointers.

Understanding Modern Attachments

Modern attachments are unlike an attached physical PDF or spreadsheet to an email or document. Rather, modern attachments are hyperlinks pointing to external files stored across various digital platforms, such as SharePoint or Google Drive for example. These links allow multiple users to access and edit the same document, meaning the linked file can (and often does) change over time.

These dynamic characteristics make modern attachments particularly difficult to handle in litigation, where accuracy, preservation, and data integrity are paramount.

In legal discovery, modern attachments may exist in emails, chat messages, collaborative tools such as Microsoft Teams or Slack, or within cloud-based repositories. These links may not be immediately apparent in the initial data collection but can contain critical informationthat is essential to a case. This makes it imperative to identify, collect, and preserve not just the hyperlink, but the actual content of the linked file as it existed at the time the link was shared.

Technical Challenges Associated with Modern Attachments

Handling modern attachments involves several technical and logistical hurdles which are not present in traditional physical file collections. Below are several key challenges associated with modern attachments:

  • Identification of Linked Attachments

Identifying the modern attachments in a collection could be burdensome. The hyperlinked files are often hosted within extremely large and complex databases. They are not only located in emails, but may be embedded in chat messages (including Microsoft Teams and Slack), embedded in images or contained in cloud-based documents. Some platforms also convert URLs into ‘smart links’, making them less obvious without reviewing metadata fields. The use of advanced techniques, such as analysis of metadata and keyword searching, may be utilized to identify and then narrow the scope of relevant modern attachments requiring collection.

  • Collecting Data with a Dynamic and Decentralized Nature

As modern attachments are not always stored in a single central location, another challenge associated with collecting modern attachments is likely to be encountered. The hyperlinked files are often stored across multiple cloud platforms and typically will not reside on the custodian’s local storage system. Furthermore, modern attachments are dynamic in nature. Because of this, the file pointed to may have been altered by other users after the link was initially created. Legal teams must ensure that, when possible, they preserve and collect the version of the file that was current when the link was shared; however, this may not always be technically possible unless versioning or retention policies were active at the time.

Collection of modern attachments may require the use of specialized tools (i.e. Forensic Email Collector), obtaining proper software licensing (i.e. obtaining an E5 Microsoft Purview license which offers the collection option of cloud attachments), developing custom scripting solutions or even a potential manual process to download hyperlinked data.

  • Associated Permissions and Access to Modern Attachments

Accessing modern attachments can be difficult due to varying permission levels associated with cloud-stored files. The permissions a user has at the time a link is shared may not be the same at the time of collection, as access can be revoked, inherited from changing SharePoint or Teams groups, or altered through organizational policy updates. Even if a custodian originally had access to the linked file, there is no guarantee that the same access remains available later in the discovery process.

Additionally, some linked files may be protected by passwords, subject to time-limited external sharing links, or located in proprietary systems with restricted authentication requirements. In many environments, guest links or external-share links may have expired, removing access entirely. These shifting access rights make it challenging for legal teams to retrieve linked content and to ensure that the version accessed reflects the same state the file was in when originally shared.

  • Preservation of Metadata and Versions

Metadata—such as file names, authorship, modification dates, access logs, and other key attributes—continues to play a critical role in legal discovery. Modern attachments introduce additional complexity because the metadata associated with the linked document may not be preserved if the collection is not performed correctly or if the linked content has changed since the time it was shared.

Because cloud-based documents can be modified by multiple users and often maintain extensive version histories, it is essential to preserve the version of the document as it existed at the time the hyperlink was created or shared. However, this is not always technically feasible unless versioning or retention policies were enabled at that time. When available, audit logs and version histories should also be preserved, as they may be relevant to establishing document authenticity, authorship, and the sequence of edits.

Capturing and preserving this information requires careful planning and the use of tools capable of extracting both the content and the associated metadata in a defensible manner.

  • Data Volume and Complexity

Cloud-based storage solutions such as SharePoint, OneDrive, and Google Drive often house vast amounts of data. The sheer volume of information makes identifying relevant modern attachments inherently challenging. Moreover, cloud data often exists in multiple locations and can be replicated across different systems, further complicating collection efforts. 

Even when a hyperlinked document is located, legal teams need to ensure that all associated metadata, permissions and version details are captured accurately to preserve the document’s context within the broader evidence collection. 

Without the usage of advanced collection tools and expert involvement, maintaining the family relationship between modern attachments and their original documents, and ensuring that linked content is collected defensibly and fully, can become extremely problematic.

Best Practices to Overcome Modern Attachment Challenges

Given the many complexities involved in managing modern attachments throughout discovery, it’s essential for legal professionals to adopt best practices to mitigate risks. Below are several key practices to implement when modern attachments may be involved:

  • Early Identification and Preservation Strategies

The importance of early identification cannot be overstated. Legal teams should prioritize locating modern attachments as soon as possible in the discovery process. This includes reviewing metadata fields that contain cloud link indicators, inspecting email and chat messages for embedded links, and analyzing cloud repositories where linked content may be stored.

Legal holds should extend to cloud-based locations—such as SharePoint, OneDrive, Google Drive, Teams, or Slack—where modern attachments are likely to reside. Wherever possible, versioning should be enabled on these platforms to preserve historical iterations of linked documents. Because courts increasingly expect parties to produce the version of a linked file that existed at the time it was shared, enabling version retention proactively is critical to defensible preservation.

  • Engagement with Experts and Use of Advanced Tools and Software

It is crucial to involve forensic experts who have access to advanced software tools and are familiar with the best practices when collecting data that includes modern attachments. These professionals will ensure that the correct steps are taken to preserve the relationships between modern attachments and their source documents. Legal teams should engage with experts as early in the discovery process as possible, ensuring a comprehensive approach to the preservation and collection of modern attachments is in place.

Deployment of specialized forensic tools and software platforms designed for modern discovery challenges is essential. Utilizing tools such as Forensic Email Collector, Microsoft Purview (E5), and advanced eDiscovery platforms such as Relativity or Everlaw can help a party effectively identify, preserve, collect, process, review, and produce modern attachments. These specialized software programs are built to handle the complexity of modern attachments, and their proper usage will ensure both the links and the documents they point to are treated as a cohesive whole during discovery. Without such software, one may find they have collected modern attachments but lack a viable path to properly link families back together again.

Additionally, obtaining proper software licensing (for example, an E5 Microsoft Purview license that allows collecting cloud attachments) or even custom scripting may be required to ensure that data is collected accurately. This is especially true when dealing with proprietary or less common platforms, where access to version history or edit logs may be limited. Some cloud environments do not preserve or expose the “version at time of share,” making early coordination and documentation of technical limitations important. Legal teams should work closely with forensic experts and IT professionals to ensure that all relevant data is captured and preserved according to required legal standards, and to document feasibility and access issues that may affect proportionality.

  • Drafting Comprehensive and Robust ESI Protocols

A cornerstone of effective discovery practices is a well-drafted ESI (Electronically Stored Information) protocol. The inclusion of a section addressing the treatment of modern attachments should be considered, especially as cloud storage continues to escalate among custodians. The language included within the ESI Protocol should outline clear procedures for handling modern attachments, including identification, preservation, collection methodologies, and production requirements. The protocol should also address how family relationships between the host document (for example, an email) and the linked file will be maintained.

Below are considerations when addressing modern attachments in an ESI protocol:

  • The scope of modern attachments to be collected should be clearly defined.
  • A process to identify hyperlinked files should be established, which may include the use of search terms, metadata fields, or date filters.
  • The protocol may call for the review of a random sample of embedded files.
  • Allowing a current file version to be produced when the original version no longer exists, provided the producing party documents the technical limitations or version history available.
  • Including provisions for dealing with emerging data types, such as instant messaging apps (for example, Slack and Teams) or collaborative cloud channels where links are frequently shared.
  • Ensuring compliance with data privacy regulations, including cross-border data collection and transfer issues.
  • Providing the flexibility needed to adapt when good cause is shown by either party, ensuring a path to resolve disputes is in place. When good cause and technical challenges are present, the parties should meet and confer to discuss alternative solutions and amendment of the ESI protocol.

Courts increasingly expect parties to raise modern-attachment issues early in protocol negotiations and may consider the absence of such provisions when determining proportionality, motion practice, or disputes over linked content.

  • Collaboration Across Teams

Open channels of communication between legal professionals, IT teams, forensic experts, and external litigation support vendors is paramount in ensuring the successful management of modern attachments. Clear communications across relevant teams, both internal and external, will go a long way in preventing costly mistakes or oversights. Mistakes that may be avoided include failing to identify important modern attachment files or neglecting to capture relevant versions of hyperlinked documents at the time of collection.

Because cloud-based systems and collaborative platforms frequently change ownership, permissions, and storage locations, close coordination also helps ensure that all parties understand where linked content resides, what access rights are available, and what technical limitations may affect collection. A collaborative approach for managing modern attachments will ensure that the legal team acquires the necessary technical insights, has access to appropriate tools, and develops defensible workflows capable of addressing the complexities modern attachments introduce into the discovery process.

  • Continuing Education and Ongoing Training

Challenges associated with the legal discovery process continue to escalate as technology evolves. Legal professionals must engage in ongoing education and regular training to keep pace with these rapid changes. This includes staying informed about the latest software updates, understanding how cloud platforms modify their link-handling behaviors, attending relevant continuing education courses, and learning about new legal precedents as they emerge.

As modern attachments become more common, particularly within collaboration tools such as Microsoft Teams, Slack, and other cloud-based environments, it is critical for legal teams to remain current on the latest tools and techniques available for identifying, collecting, and preserving linked content. Regular training ensures that legal professionals, IT personnel, and forensic practitioners understand not only the technical workflows but also the evolving case law and proportionality considerations associated with modern attachments.

Future Developments Expected Regarding Modern Attachments

  • Advances in AI and Machine Learning will Help with Identification of Hyperlinks

Artificial intelligence (AI) and machine learning will continue to play pivotal roles in the treatment of modern attachments during the discovery process. Computer-assisted technologies will help identify and categorize modern attachments by automating previously manual, time-consuming tasks. These technologies will reduce the volume of irrelevant hyperlinks requiring collection, review, or production by analyzing context, link-type patterns, and user-generated metadata.

AI-driven tools are also increasingly capable of detecting smart links, collaborative links generated by platforms like Microsoft Teams or Google Workspace, and links embedded within chat messages. Machine learning algorithms may further be used to identify patterns in version histories, determine whether linked files changed after sharing, and assist with defensibility by surfacing anomalies in access or edit logs.

  • New Software Solutions Will Become Available in the Market

Continued advancements in software designed to handle modern attachments are expected. New tools will emerge that streamline the identification, preservation, collection, processing, review, and production of modern attachments throughout litigation. Cloud storage platforms themselves are also evolving, offering improved APIs, permission reporting, link metadata fields, and version-history capabilities that support more accurate collection workflows.

Integrated eDiscovery platforms are beginning to include native link-analysis and link-mapping features, giving legal teams clearer visibility into the relationships between host documents and linked content across emails, collaboration tools, and cloud repositories.

  • Evolution of a New Method of Communication Using Modern Attachments

Communication workflows continue to shift toward cloud-based collaboration. Modern attachments are increasingly functioning not just as references to documents but as the core medium of communication. In email, Teams, Slack, Google Workspace, and similar tools, embedded links to live documents, shared drives, or collaborative workspaces serve as the primary means of exchanging information.

As this communication model expands, courts will face new questions about how to treat these linked materials, how to define “attachments” for discovery purposes, and how to handle situations where communications themselves depend on constantly changing cloud-based content. Hyperlinks and document versioning will play a more integrated role in digital dialogue, further complicating the discovery process.

  • A Broader Interpretation of Modern Attachments by the Judiciary

Judicial interpretations of modern attachments continue to evolve. Courts increasingly recognize the importance of modern attachments and are more frequently ordering their collection and production when technically feasible. While courts do not require parties to develop or acquire new technology solely for the purpose of hyperlink collection, they expect parties to understand and document the technical capabilities and limitations of their systems.

Parties that use cloud-based collaborative platforms in the normal course of business are more likely to be expected to produce linked content, and courts may view failure to preserve or collect such materials—when feasible—as a discovery deficiency.

  • Data Privacy and Globalization of Data Storage Issues

Data privacy concerns remain significant, particularly given that modern attachments are stored in cloud environments that may span multiple jurisdictions. Legal teams must be prepared to navigate privacy and data-transfer regulations, including GDPR, data-localization laws, and cross-border access restrictions.

Because cloud platforms increasingly offer regionalized hosting and international collaboration features, legal teams must evaluate where data is stored, under what conditions it may be accessed, and which laws govern its preservation and collection. These considerations are especially important when modern attachments contain sensitive or personal information.

  • Enterprise Link Governance Will Shape Preservation and Collection Strategy

Organizations are increasingly instituting internal “link governance” policies that control how employees create, share, and maintain cloud-based hyperlinks. These policies may include auto-expiring links, restricting “anyone with the link” access, mandatory authentication, or automatic conversion of public links into internal-only versions. As companies tighten security and data governance practices, these rules directly impact the availability of linked content for discovery.

Link governance policies also affect the stability of modern attachments. Auto-expiration settings, migration of SharePoint sites, or restructured Teams channels can break existing hyperlinks or change permissions without notice. Legal teams must understand these enterprise-level controls early in the discovery process to avoid losing access to key linked documents and to ensure proper preservation of the underlying content, associated metadata, and version histories.

Conclusion

Modern attachments have introduced new challenges into the legal discovery process. As businesses increasingly rely on cloud-based platforms, the usage of modern attachments continues to rise. Going forward, the presence of modern attachments should be expected at the outset of litigation. Their dynamic, decentralized nature poses significant technical and logistical challenges for legal teams.

To effectively navigate these hurdles posed by hyperlinked files, legal professionals must adopt best practices including early identification, engagement of experts, negotiating well-drafted ESI protocols, using advanced forensic and discovery tools, team-wide collaboration, and continual education. Legal teams should also be aware of evolving case law, proportionality expectations, and the technical limitations of the systems involved, documenting feasibility wherever necessary.

As we look ahead, advancements in AI, machine learning, and specialized software will further enhance the ability of legal teams to manage modern attachments throughout litigation, and courts will continue to treat modern attachments more like traditional attachments when technically feasible. As cloud collaboration tools evolve, understanding how linked content is created, stored, versioned, and preserved will remain essential to defensible discovery practices.


For more information regarding Modern Attachments or to speak with one of our subject matter experts, you can contact us here. Thank you!

This article was originally published in October of 2024. It has been updated to reflect the latest information regarding collecting and preserving modern attachments and hyperlinked files.

It’s a self-appointed nickname, but it rings true. Our elite team approaches each project with precision, offering bespoke solutions that align with your objectives.

This will close in 0 seconds

Expect over-communication and real-time feedback, keeping you informed every step of the way.

This will close in 0 seconds

Leveraging AI and analytics for efficient review and quality control.

This will close in 0 seconds

With services in multiple languages and a dedicated review team in India, we handle international and multilingual projects effortlessly.

This will close in 0 seconds

Your data’s security is our top priority, with protocols that exceed industry standards.

This will close in 0 seconds

Purpose Legal has the capability to process thousands of documents across nearly every data type each hour. Our technology accelerates the production of ready-to-review files, enabling faster response times in critical review scenarios.

This will close in 0 seconds

Save significant manual administrative time with our automated redaction capabilities. Effortlessly redact personally identifiable information (PII) across multiple documents and spreadsheets with our bulk-redaction tools.

This will close in 0 seconds

Build accurate searches with confidence. Purpose Legal uses intuitive technology that supports highly detailed queries, offering accessible and clickable terms for efficient review.

This will close in 0 seconds

There is no project too large or too small. Purpose Legal creates customized workflows to perfectly suit our clients’ needs, ensuring they achieve their objectives with our comprehensive support.

This will close in 0 seconds

We believe in overcommunication to ensure you never face the unknown. Our reports provide data and insights, mapping out clear options and their implications for your business. With Purpose Legal, you’ll always know the status of your project and the impact of your decisions.

This will close in 0 seconds

Our dedicated team in India specializes in insurance defense matters. Our expertise also extends to supporting plaintiff firms in class action lawsuits. Our team boasts long-term loyalty and a broad language capability—including Mandarin, Japanese, and more—ensuring we meet global needs.

This will close in 0 seconds

Purpose Legal reviewers undergo extensive training on the specific issues and technologies of each project. Our real-time feedback and performance evaluations ensure a continuously improving team, ready to handle any challenge.

This will close in 0 seconds

Our review methodology is meticulous from start to finish, ensuring quality control through advanced analytics and AI processes. From project initiation to final quality checks, we implement a rigorous process to guarantee the highest standards of review quality.

This will close in 0 seconds

  • Monitoring and Enforcement: Vigilant monitoring and enforcement of applicable data protection laws and regulations.
  • Updates and Awareness: Regular updates to our Privacy Compliance Program and the promotion of workforce awareness of data protection risks and rights.

This will close in 0 seconds

  • Unauthorized Access Prevention: Implementation of controls to protect against unauthorized access to data, including internal controls for cyber threat detection.
  • Access Controls and Authentication: Strong access controls and multi-level user authentication are needed to ensure authorized access to data only.
  • Encryption and Secure Storage: Data encryption and secure, access-controlled data storage environments.

This will close in 0 seconds

  • Minimization of Data Processing: Ensuring minimal personal data processing and maintaining comprehensive records of processing activities.
  • Incident and Breach Management: Procedures for incident and data breach management, with periodic updates to stay compliant.

This will close in 0 seconds

  • Vendor Compliance: Periodic review of vendor contracts for compliance with data protection laws and oversight of critical vendors.
  • Contractual Obligations Review: Regular review and updates of contractual obligations to ensure compliance.

This will close in 0 seconds

  • Cyber Simulations: Conducting periodic cyber simulations to evaluate readiness for cyber incidents.
  • Security Audits: Regular security audits, including penetration testing and vulnerability scanning, to identify and address vulnerabilities.

This will close in 0 seconds

  • Client Consent: Preventing the sharing, sale, or disclosure of client data without express consent.
  • Use Limitation: Limiting the use of client data to approved business purposes and ensuring secure, VPN-based virtual desktop reviews.

This will close in 0 seconds

  • Remote Connectivity: Utilizing Accops remote connectivity tools with stringent controls on screenshots, copy/paste, and USB access.
  • Firewall Implementation: Use of firewall systems to authenticate incoming network connections and separate networks.

This will close in 0 seconds

  • Comprehensive Training: Providing extensive training on data security best practices, phishing recognition, and secure protocol adherence.
  • Security Awareness Programs: Regular programs to reinforce data security practices among employees involved in document review.

This will close in 0 seconds

  • Privacy Risk Management: Use policy to manage and monitor legal risks and compliance requirements around privacy and data management.
  • Privacy Rights Requests: Maintaining records of Individual Privacy Rights requests and informing clients of such requests.

This will close in 0 seconds

  • Assessment of Risks: Conducting risk and business impact assessments to determine necessary levels of authentication and security measures.
  • Dial-Back Procedures: Implementing dial-back controls for protection against unauthorized connections.

This will close in 0 seconds

With forensic collections and investigation, “it depends” isn’t a non-answer—it’s the starting point of our precision-tailored strategy. Our experts know the questions to ask to get to the heart of your “it depends” and find the answers you need. What data is crucial? Which platforms are involved? What are the legal implications?

This will close in 0 seconds

Our expertise shines in our adaptability. Whether you’re dealing with enterprise-level cloud storage or specialized communication tools, we tailor our methods to suit the platform, the data, and the stakes of your case.

This will close in 0 seconds

Forensic investigations (physical and electronic) require everything below the surface, uncovering artifacts, time stamps, movement, behavior, and exfiltration. We specialize in the normalization or parsing of data so you can understand it and use it to your advantage.

This will close in 0 seconds

When we talk to clients, we often hear “I didn’t know I didn’t know that.” And frankly, you don’t need to—that’s what we are here for. You care about the output of the data you must review and that WE know how to do it. We will handle the heavy lifting so you feel confident that the process is being handled quickly, efficiently, and producing the evidence you need.

This will close in 0 seconds

While the process may be complex, our communication isn’t. We provide clear, comprehensible explanations, so you understand the rationale behind our approach and how it’s the best fit for your case. You are never confused or in the dark.

This will close in 0 seconds

Our methodology guarantees comprehensive coverage and defensibility. It’s that simple.

This will close in 0 seconds

With over twenty years of trial-tested experience, Purpose’s computer forensics examiners can offer expert testimony, either in court or through deposition, to explain complex, technical concepts in layman’s terms, as well as present electronic evidence in a clear and comprehensible manner.

This will close in 0 seconds

We decipher the most complex data, offering you fast, accurate insights. Stay ahead with our innovative tools and methodologies, prescribed specifically to your needs and goals.

This will close in 0 seconds

Our attorneys are proficient in reviewing and redlining contracts based on established playbooks, which we can develop in collaboration with our clients. This ensures that the contract review process is both efficient and aligned with client-specific standards and expectations.

This will close in 0 seconds

Purpose Legal has extensive experience with a variety of specialized contract management tools including, Concord, Contract Sage, Wrangler, CS, Workiva, and more. Our team is skilled in utilizing these tools to offer cloud-based platforms, central repositories for contracts, workflow management for contract review and approval, collaboration tools, dashboards for tracking and reporting, e-signatures, and contract risk management detection.

This will close in 0 seconds

We provide contract drafting services based on templates, ensuring consistency and compliance with legal standards and client requirements. Our approach is flexible, allowing for customization based on specific client needs.

This will close in 0 seconds

Our team has tested and trained on leading contract management tools like Brevia, Luminance, ContractWorks, etc., which feature Al-enabled capabilities for auto-extracting key contract data points. We understand that while these tools provide a solid foundation, manual review and additional tagging are essential for accuracy and comprehensiveness.

This will close in 0 seconds

Purpose Legal offers a highly customizable solution that can include but isn’t limited to the following:

  • Email or FTP for contract review and data extraction, with data organized into client-approved Excel templates.
  • Support for contract review and data extraction via Relativity, with custom data fields and OCR search capabilities.
  • In-house tool utilization for data review or template preparation for data import.

This will close in 0 seconds

From pre-M&A due diligence contract review to lease abstraction, playbook creation, and data extraction, Purpose Legal has the expertise to support a wide range of contract management services. Our team is capable of drafting and reviewing a variety of contracts, from NDAs to loan agreements and beyond, with an emphasis on identifying and managing nonstandard clauses.

This will close in 0 seconds

Purpose Legal excels in creating best-in-class playbooks that streamline the contracting process, drawing on our deep experience and best practices to produce effective, client-specific playbooks.

This will close in 0 seconds

Our team includes seasoned Senior and Junior Indian Attorneys, providing reliable, efficient service with a proven track record of low error rates and high throughput, thanks to our focus on full-time, dedicated employees.

This will close in 0 seconds

NexGen Managed Services are designed to cater to your unique needs, whether you’re looking for Self-Service, Full-Service, or a tailored combination of both. Our Hybrid Approach seamlessly integrates skilled people and cutting-edge technology to support your operations, whether they’re cloud-based, housed in a data center, or on-premises. We offer robust infrastructure, ensuring that you have the dedicated environment you need to thrive without the complexities of a multi-tenant setup. For those who prefer a more human touch, our people-only option puts our expert team at your disposal.

This will close in 0 seconds

Our Configurable Tech Stack is designed with diversity and adaptability at its core. To streamline integration and ensure seamless data flow, we provide sophisticated middleware and data conversion solutions. We don’t compromise on storage, ensuring your data is always at hand when you need it. Security is paramount, with robust measures in place to protect your information. Our commitment to business continuity means that your operations keep running smoothly, no matter what.

This will close in 0 seconds

All of our solutions are bolstered by a team of experts who bring a wealth of knowledge to every project. We excel in Processing and Culling, streamlining data for efficiency. Our experts are dedicated to Forensics Collections and Investigations, ensuring thoroughness and accuracy. Our Advanced Technology harnesses cutting-edge tools to provide smarter, faster outcomes. Our Project Management acumen ensures that every project is executed flawlessly. With secure Data Hosting, we keep your data accessible and safe. Our NexGen Managed Review services blend expertise with precision, and our Consulting services provide strategic insights to drive your projects forward. The final touch to our services includes productions that meet all legal standards.

This will close in 0 seconds

Client Enablement is at the core of our approach, beginning with the creation of a personalized playbook to guide clients through complex scenarios. We ensure a smooth transition with comprehensive onboarding and implementation, setting the stage for success. Our workflow standardization makes operations efficient and predictable. We assign dedicated Project Management teams to maintain a consistent, high-touch service experience. Management of infrastructure, licenses, updates, upgrades, and patching is handled meticulously to keep client systems optimal without interruptions.

This will close in 0 seconds

Metrics That Matter form a critical feedback loop with an emphasis on both reporting/metrics and key performance indicators (KPIs). We provide tools to track backward & forward-looking metrics, enabling clients to assess past performance while anticipating future trends and outcomes. Our approach ensures that decision-makers are well-equipped with actionable data to drive continuous improvement and strategic planning.

This will close in 0 seconds

We aim to distinguish our services with a unique blend of expertise and innovation. Our team of AI & TAR experts push the envelope in technology research and testing. Our rigorous expert training and consulting services complement our team’s expertise, as do our product and application developers, who tailor solutions to meet the specific needs of each client.

This will close in 0 seconds

By redefining the traditional view of services as a Profit Center rather than a Cost Center, we focus on value creation. Our models ensure clients understand the financial impact. We offer clear Contract Termination Clauses and the flexibility to tier up and down in service levels without the worry of burst fees, providing cost control and predictability. Our pricing structures also include no burst fees for unexpected usage spikes and a commitment to cost predictability, so there are no surprises.

This will close in 0 seconds

We understand that the right technology can vary from case to case, which is why we provide access to a broad spectrum of leading eDiscovery and legal technology platforms. This breadth of choice ensures that you can always select the tool (or tools) that best fits your needs without the constraints of single-platform limitations.

This will close in 0 seconds

Purpose Legal sees the need for our industry to evolve beyond outdated practices and rigid contracts.
We don’t believe in forcing clients into non-flexible, 3- to 5-year contracts. We want to demonstrate our value continuously, proving ourselves indispensable month after month.
Flexibility and a cutting-edge tech stack are the backbone of our NexGen Managed Services.

This will close in 0 seconds

In just a few clicks, our technology can help you easily send notices to unlimited custodians, track compliance, issue reminders, and even preserve in place for Microsoft Office365.

This will close in 0 seconds

Automate your legal hold process with our user-friendly technology. Standardize every step, from issuing holds to reporting, with powerful dashboards and seamless integration with HR and matter management systems—no IT infrastructure needed.

This will close in 0 seconds

Easily create and access records of your compliance efforts anytime, allowing for customized reporting and enhanced accountability.

This will close in 0 seconds

Minimize manual administrative tasks and mitigate risk through automated notifications and reminders, ensuring custodians respond efficiently.

This will close in 0 seconds

Navigating data privacy regulations like GDPR, CCPA, and emerging global standards requires a proactive approach. Purpose Legal empowers your organization to meet—and exceed—compliance standards with ease. Our solutions are designed to handle any volume of privacy-related inquiries, such as Digital Subject Access Requests (DSAR) ensuring you can meet quick turnaround times without compromising on budget or quality.

This will close in 0 seconds

We equip you with the tools to sift through vast amounts of information quickly, identifying and securing the specific data you need to protect your privacy and comply with regulations.

This will close in 0 seconds

Purpose Legal’s automated redaction technology reduces manual administrative tasks by enabling bulk redactions across documents and spreadsheets, including the sensitive handling of personally identifiable information (PII).

This will close in 0 seconds

We take the security of your data as seriously as you do. Purpose Legal is proud to hold ISO-27001 and SOC2-Type 2 certifications, reflecting our unwavering commitment to maintaining the highest standards of data security and operational excellence.

This will close in 0 seconds

Efficiently map, locate, and identify the right information to respond to public records requests confidently, accurately, and thoroughly.

This will close in 0 seconds

Utilize reliable uploads and powerful search functions to accurately report, track, and share information, ensuring the protection of your data with vetted security measures and automated redaction tools.

This will close in 0 seconds

With the capability to process up to 900K documents per hour from any popular cloud storage solution, kickstart your review process quickly and efficiently.

This will close in 0 seconds

Automatically identify and redact sensitive information such as PII across documents, including native spreadsheets, with analytics, making the redaction process for public records requests straightforward and efficient.

This will close in 0 seconds

Our project management team and review attorneys have the deep experience needed to make sure you find what you need and produce what’s required to all parties completely and on time.

This will close in 0 seconds

Our project management team and review attorneys have the deep experience needed to make sure you find what you need and produce what’s required to all parties completely and on time.

This will close in 0 seconds

With Purpose’s technology, you can instantly identify critical concepts across millions of documents and quickly narrow a high-level analysis to a granular document review with comprehensive data visualizations and simple controls.

This will close in 0 seconds

Our team will collaborate with you to create interview question templates, document organization, report drafting, and more.

This will close in 0 seconds

We have managed over 30 significant second requests, covering high-profile cases, including pioneering the first Canadian second request. Our diverse group of experienced technologists, attorneys, paralegals, industry veterans, and project management specialists spans the country to ensure 24/7 coverage.

This will close in 0 seconds

Our team has decades of experience providing expert-level, customized, repeatable, and cost-effective solutions. We have a complete end-to-end chain of custody process, in which we document every step of every process, ensuring defensibility.

This will close in 0 seconds

Given the limited timeframe allotted for compliance in second requests, efficient and accurate data processing is the key to success. Purpose Legal has the team, infrastructure, and processes to handle the largest and most complex data sets.

This will close in 0 seconds

Purpose Legal’s consulting team designs and implements unique TAR workflows for predictive coding, email threading, near-duplicate identification, clustering, and categorization to drastically reduce document review time and spend.

This will close in 0 seconds

We begin every project with a planning meeting and ensure cost containment by using scoping and data minimization techniques to defensibly reduce the population for review and production. The account management team stays involved throughout the course of the project, providing weekly cost-to-date reports to main points of contact.

This will close in 0 seconds

We believe in identifying your desired outcome and matching you with the technology that best achieves your goals. Our suite of platforms is as diverse as the challenges you face. Our technology-prescriptive method allows us to consult and guide you toward the solutions that fit your unique needs, not the other way around.

This will close in 0 seconds

Ever wanted to experiment with a new platform without the overhead? Purpose Legal makes it possible. Trial new technologies on sample cases with our support, ensuring a risk-free exploration of what could be the next game-changer for your team. Use trial-based experiences to make data-driven decisions on which platforms and technologies work best for you—without the risk.

This will close in 0 seconds

From the latest in collection technology to hybrid managed services, we tailor our offerings to your in-house needs. Experience the freedom of choice, supported by professionals who know how to extract maximum value from each solution.
Step into a new reality with Purpose Legal, where your eDiscovery solutions are as adaptive and dynamic as your cases. Let’s redefine what it means to be supported in legal technology together.

This will close in 0 seconds

We’re not just providers; we’re partners in your tech journey. Purpose Legal offers a Swiss Army knife approach to eDiscovery, ensuring you have the right tools at the right time. Our technology-prescriptive method allows us to consult and guide you toward the solutions that fit your unique needs, not the other way around.

This will close in 0 seconds

We have no agenda. We have joined forces with our vetted partners to provide the best solutions for YOU, and we love them. But we don’t have any agenda to make you use their products. We look at each project holistically, and more importantly, we get to learn your goals and needs. That helps us build you a PERSONALIZED, prescriptive workflow.

This will close in 0 seconds

Everyone says that, we know. And every company has talented people, no doubt. We only hire dedicated people. Ambitious people. Helpful people. Honest people. GOOD people. Ask someone in the industry if they know someone from our leadership team. Not only will they likely know and have worked with these people, but they will tell you how kind, honest, and hardworking they are. Their reputations precede them. Our amazing crew attracts more of the same, and it overflows into every project we work on. We offer each other new perspectives, helping hands, laughs, and encouragement, and a happy team makes for better service, more innovative workflows, and stronger outcomes. We are here for each other, better poising us to be there for you.

This will close in 0 seconds

Being nimble and responsive allows us to adapt swiftly to the evolving needs of our clients, ensuring that we can provide tailored solutions with speed and efficiency. Our dedication to responsiveness means that our clients benefit from immediate support and customized advice, reinforcing trust and facilitating smoother projects.

This will close in 0 seconds

Corporate culture is not just about employee perks or office aesthetics. It’s an embodiment of values, beliefs, and practices that determine how a company interacts with everyone—employees, clients, and the community. In today’s world, it’s manifested prominently through ESG (Environmental, Social, and Governance) principles.

This will close in 0 seconds

We are steadfast believers that a diverse workforce is a competitive advantage. It leads to innovative solutions and ideas while boosting morale and productivity. When employees from different backgrounds and perspectives come together, they create a robust and versatile team. It’s not just about ticking a box; it’s about ensuring the best in terms of talent acquisition, retention, and performance.

This will close in 0 seconds

At Purpose Legal, the road to creating a purposeful corporate culture is paved with strategic planning. From garnering internal buy-in to ensuring candidate and client engagement, our focus is unwavering. We believe in the power of metrics to guide our strategies, always ensuring our diversity goals align with our broader company objectives.

This will close in 0 seconds

24-hour A/C power, UPS with emergency diesel generator backup, HVAC, fire detection and suppression linked to the local fire authority, and comprehensive security measures. Purpose Legal’s Datacenter is fully equipped with CCTVs in operation at all times.

This will close in 0 seconds

Proximity card readers, hand scanners, video surveillance, chain link fencing, and no external windows.

This will close in 0 seconds

Uninterruptible Power Supplies (UPS) are provisioned in an N+1 configuration and designed to supply full power to all essential services in the event of a main power failure or fault. Generator systems are configured for auto-start and will start within 45 seconds of a main grid power failure.

This will close in 0 seconds

Access is requested by submitting an Access Request Ticket via email to the Datacenter’s Service Desk prior to the visit.

This will close in 0 seconds

Visitors are escorted to the server cabinet through four security access points—each is secured by a biometric reader, number pad combination, and proximity card reader. After providing government-issued ID and biometrics, the relevant Purpose Legal personnel is given a security card and allowed to enter.

This will close in 0 seconds

All Purpose Legal employees are background checked and security vetted before being able to work on client projects.

This will close in 0 seconds

Our holistic approach seamlessly integrates industry-leading expertise, innovative technologies, and repeatable, proven processes to deliver solutions that scale with your needs and drive measurable results.

This will close in 0 seconds

No two client matters are the same, and neither are our solutions. We create personalized, tech-prescriptive workflows tailored to achieve your goals, ensuring optimal efficiency, compliance, and accuracy.

This will close in 0 seconds

We craft workflows that optimize resource allocation, minimize cost, and ensure compliance with changing laws and regulations. You will benefit from our timely support and customized advice.

This will close in 0 seconds

We provide frequent reporting and actionable insights so you’re informed, empowered, and able to make data-driven decisions with confidence.

This will close in 0 seconds

Our team consists of self-declared “data nerds” who are passionate about adopting the latest technologies to deliver innovative solutions. Reputations built on honesty, professionalism, and hard work precede us in the industry. You’ll learn to trust and rely on us as an extension of your team.

This will close in 0 seconds

We are bullish on the power and possibilities of artificial intelligence. When appropriate, we’ll propose AI-driven workflows that deliver timely, satisfactory results on a cost-effective basis. The combination of our expert consultants and AI innovation ensures we’ll remain efficient, effective, and dependable. Our goal is to do more and better work faster with cost savings you’ll enjoy.

This will close in 0 seconds