Case Studies

Case Study: How a Law Firm Scaled High-Volume Work Without Adding Headcount

Law firm using legal staff to handle high-volume work efficiently.

The Challenge

A major international law firm had engaged with a first-tier financial institution to defend its large-scale portfolio of lawsuits relating to mortgage modifications and foreclosures. The financial institution encouraged our client to charge a flat fee for each claim and, because of this arrangement, our client needed a solution for managing the voluminous portfolio of work without the use of associates.

The Process

Align on Strategy & Needs

Partnered with the firm to understand workload demands, flat-fee structure, and required expertise.

Source & Deploy Talent

Placed experienced Specialized Project Attorneys across key markets and quickly deployed teams based on demand.

Scale & Execute

Scaled teams as case volume fluctuated while supporting claims, drafting motions, and handling court appearances.

The Results

Our ability to deliver qualified Specialized Project Attorneys led to:

  • Increased Firm Revenue
    • Managed 13,000 loan portfolio cases, driving higher-value work from the financial institution and increasing overall firm revenue.
  • Greater Headcount Flexibility
    • Scaled quickly when case volume surged. In many instances, Specialized Project Attorneys provided strong experience and made an immediate impact.
  • Competitive Advantage & New Client Growth
    • Enabled the firm to take on new clients using this established model, which they continue to market. Many firms lack an established approach to handle this type of portfolio work.
  • Strengthened Brand Through Top Talent
    • The firm has hired several Hire Counsel Specialized Project Attorneys permanently, demonstrating the quality of our candidates and our ability to match both skillset and culture.

Consistent business growth and infrastructure expansion to best serve you!  In the past year, Purpose Legal has consistently achieved a healthy 10–20% annual growth in gross revenue, led by a 33% surge in our core technology services. We experienced a 60% expansion in our Relativity on-premises storage, alongside significant growth in Everlaw and RelativityOne services, supported by strategic investments in human capital, IT infrastructure, and efficiency-driven technology to support a 44% increase in our client base.

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We believe our industry must evolve beyond outdated technology, processes, and inflexible contracts. We don’t ask our clients to commit to unbreakable long-term contracts. Instead, we’ll demonstrate our value continuously to earn your trust and business matter after matter.

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Beyond eDiscovery document review, Generative AI enabled tools provide Purpose-supported legal teams with solutions that greatly accelerate high-leverage tasks. These may include hot document identification, fact finding, document summarization, and chronology/timeline construction.

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